We were tourist in Charleston on **********. We took Uber to Bubba Gumps for dinner, o...

GetHuman-lynnthur's complaint issue with Uber from May 2018

1 view
 | 
48242 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman-lynnthur's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lynnthur's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lynnthur will want to follow the link below to head to their help center. We will check on GetHuman-lynnthur later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lynnthur may need:
Email address, Phone number, and Full name
The issue in GetHuman-lynnthur's own words
We were tourist in Charleston on **********. We took Uber to Bubba Gumps for dinner, our ride was about $**. When we were ready to return to our hotel a different driver showed up, Jan(a woman). I asked if she could please stop at a grocery store or somewhere so I could buy a bottle of wine. She said she would but we would have to give her a cash tip. She drove past many places that sold wine and our hotel. She stopped at BI-LO. The store was closing and would not let me in. She then went back past our hotel to a different grocery. She did not drop me at the door it was pouring rain!!! She was still in the same place when I came out and it was still raining!!! When we got to the hotel our bill was over $**.!!!!! *The account is in my husbands name, Stephen Garoutte. Phone number ***-***-****. *Please let her know that what she did was wrong and very rude!!!*Thank you.
GetHuman-lynnthur did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-lynnthur fixed the problem
We are waiting for GetHuman-lynnthur to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lynnthur fixes it.
This email address isn't valid

Uber

complaint issue
Reported by GetHuman-lynnthur
May 1st, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 48242 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lynnthur started working on this issue
May 1st, 2018 4:13pm