We were tourist in Charleston on **********. We took Uber to Bubba Gumps for dinner, o...

GetHuman-lynnthur's Complaint issue with Uber from May 2018

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The issue in GetHuman-lynnthur's own words
We were tourist in Charleston on **********. We took Uber to Bubba Gumps for dinner, our ride was about $**. When we were ready to return to our hotel a different driver showed up, Jan(a woman). I asked if she could please stop at a grocery store or somewhere so I could buy a bottle of wine. She said she would but we would have to give her a cash tip. She drove past many places that sold wine and our hotel. She stopped at BI-LO. The store was closing and would not let me in. She then went back past our hotel to a different grocery. She did not drop me at the door it was pouring rain!!! She was still in the same place when I came out and it was still raining!!! When we got to the hotel our bill was over $**.!!!!! *The account is in my husbands name, Stephen Garoutte. Phone number ***-***-****. *Please let her know that what she did was wrong and very rude!!!*Thank you.

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Uber

Complaint issue
Reported by GetHuman-lynnthur
May 1st, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 6201 others
0 customers following this

Timeline

GetHuman-lynnthur started working on this issue
May 1st, 2018 4:13pm

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