I had $**.** in uber credits. Now I only have $*.**. I was charged $* for a ride that I...

GetHuman-robinnx's Billing Issue with Uber from May 2018

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The issue in GetHuman-robinnx's own words
I had $**.** in uber credits. Now I only have $*.**. I was charged $* for a ride that I never took and now I am stuck at work because the uber app keeps claiming they refunded me when they did not. I was outside and because the drive did not speak English we could not communicate with one another. I was charged for a ride that I did not take and because he could not understand me nor him I was late for work trying to get a different ride, but I could not use the app because I was not spending another $* or whatever the fee would be at that time.
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Billing Issue
Reported by GetHuman-robinnx
May 1st, 2018 - a yr ago
I have an issue with Uber too
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GetHuman-robinnx started working on this issue
May 1st, 2018 4:44am