I reserved an Uber car to take my wife and I from our hotel in San Francisco to SFO. Th...

GetHuman-waylward's Billing Issue with Uber from April 2018

Help with my Uber issue
The issue in GetHuman-waylward's own words
I reserved an Uber car to take my wife and I from our hotel in San Francisco to SFO. The driver did not turn up and I could see on the Uber moving map that he was parked a block away! I tried calling him but he cancelled and I was charged $* for not being at the pickup even though I was and the bellman can verify it. I had to arrange another UBer car who came and collected me.*I wrote to Uber via their help site and they responded I was not charged $* despite sending me an email to that effect and my Bank account showing the debit!*I cannot get to anyone to get them to correct this and refund me
GetHuman-waylward did not yet indicate what Uber should do to make this right.
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Uber

Billing Issue
Reported by GetHuman-waylward
Apr 30th, 2018 - 5 mons ago
I have an issue with Uber too
Not resolved
Seen by 5 customers so far
Similar issue to 16096 others
0 customers following this
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Timeline
GetHuman-waylward started working on this issue
Apr 30th 2:57am
GetHuman-waylward indicated the issue is not fixed yet.
Apr 30th 2:59am
GetHuman-waylward indicated the issue is not fixed yet.
Apr 30th 5:55am
GetHuman-waylward indicated the issue is not fixed yet.
May 2nd 12:43am