I’ve never taken an Uber ride. When I type in a new rider promotion like”hitthrroad” I...

GetHuman-lowthorp's Account Help issue with Uber from April 2018

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Help with my Uber issue
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Email address, Phone number, and Full name
GetHuman-lowthorp's next move: go to the Uber help center.
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The issue and preferred resolution, in GetHuman-lowthorp's own words:
I’ve never taken an Uber ride. When I type in a new rider promotion like”hitthrroad” I get a prompt stating that “signup promotions have already been used on this phone number” untrue. Please help
I trust that Uber will make this right and come up with a resolution that is fair.
Help with my Uber issue
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Uber

Account Help issue
Reported by GetHuman-lowthorp
Apr 29th, 2018 - 3 mons ago
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Seen by 2 customers so far
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GetHuman-lowthorp started working on this issue
Apr 29th 9:43pm