On Thrusday evening *******. I was waiting for a ride, I received a message stating tha...
GetHuman638432's Dispute a charge issue with Uber from April 2018
Help with my Uber issue
First: share to improve GetHuman638432's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman638432's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman638432 will want to follow the link below to head to their help center. We will check on GetHuman638432 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman638432 may need:
Email address, Phone number, and Full name
Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman638432's own words
On Thrusday evening *******. I was waiting for a ride, I received a message stating that they were waiting for me but according to my map the driver was * streets over. I was on Venezia , the driver was on Victoria. a couple of blocks away I would not have be able to walk over in time. I was cancelled before I was able to reach the driver. after being cancelled I made a new request and the driver was there in moments. I would love it if I was able to get a refund on this cancelled ride. Thank You for listening...
GetHuman638432 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman638432 fixed the problem
We are waiting for GetHuman638432 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.