I was stuck at a Walmart for * hours last night because you said I had an amount from t...
GetHuman-thepaiva's Billing Issue with Uber from April 2018
Help with my Uber issue
First: share to improve GetHuman-thepaiva's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-thepaiva's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-thepaiva will want to follow the link below to head to their help center. We will check on GetHuman-thepaiva later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-thepaiva may need:
Email address, Phone number, and Full name
The issue in GetHuman-thepaiva's own words
I was stuck at a Walmart for * hours last night because you said I had an amount from the previous day. I bought * Uber gift cards and tried to pay with them. It would not allow me to pay the balance with the gift cards. I checked my bank account and Uber had posted the amount to my account already. I was about $* short to pay the amount. It was midnight and the store was closing. I went to security crying to see if anyone could help me. One guard requested a ride from his account I had to give him $** for a $* ride. My ** year old son was at home very worried because I left the house at *:**. *I recently switched to Uber from Lyft and am horrified that this happened due to your billing order and could not get a ride even with $** gift card credits. I bought the gift cards so I could get rides without money in the bank.*I would like some credit applied to my account for this horrible situation I had.
GetHuman-thepaiva did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-thepaiva fixed the problem
We are waiting for GetHuman-thepaiva to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.