I ordered from ubereats last week. The food was more than ** mins late. The driver was...
GetHuman632569's Billing Issue with Uber from April 2018
Help with my Uber issue
GetHuman632569's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman632569 will want to follow the link below to head to their help center. We will check on GetHuman632569 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman632569's own words
I ordered from ubereats last week. The food was more than ** mins late. The driver was rude, I kept trying to call*leave message in app to show them where to go(the just would park for ** mins at a time on a random block) when called they would literally grunt at me then hang up. Finally I went outside called and told them I’m behind them and to turn around. Again I get hung up on and they drive off. Finally I literally had to go chase down the driver on foot to get my food... called support(in app as that’s literally the only way I can find how) and they say “we’re so sorry we will issue a refund”... I messaged yesterday as I never got. Just got a message today saying they “can’t give me one” well why did they say they would? It’s impossible to get ahold of them and the service of both the delivery and of the support is abhorrent. If this is the kind of “support” uber gives I will be switching to other means.
GetHuman632569 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman632569 fixed the problem
We are waiting for GetHuman632569 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.