I ordered from ubereats last week. The food was more than ** mins late. The driver was...

GetHuman632569's Billing Issue with Uber from April 2018

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The issue in GetHuman632569's own words
I ordered from ubereats last week. The food was more than ** mins late. The driver was rude, I kept trying to call*leave message in app to show them where to go(the just would park for ** mins at a time on a random block) when called they would literally grunt at me then hang up. Finally I went outside called and told them I’m behind them and to turn around. Again I get hung up on and they drive off. Finally I literally had to go chase down the driver on foot to get my food... called support(in app as that’s literally the only way I can find how) and they say “we’re so sorry we will issue a refund”... I messaged yesterday as I never got. Just got a message today saying they “can’t give me one” well why did they say they would? It’s impossible to get ahold of them and the service of both the delivery and of the support is abhorrent. If this is the kind of “support” uber gives I will be switching to other means.

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Good morning— I’ve been a Uber rider for more than a year. In the last * weeks m...Uber eats charged more. I ordered food through Uber app The food charge is...I booked an Uber ride but the driver kept us waiting for more than ** minutes and...I ordered an Uber today, I was told the driver is coming in *min. as shown in the...I took and Uber to the airport in April **th. My driver that night more than ** h...I referred a driver to Uber and he has completed more than required trips. Yet, I...I ordered food from UberEats, and it is showing as delivered, but I never received it****o,**I use Uber every week for rides or food. Last Wednesday I had placed a fo...In Nov. **** We ordered some food . I guess it was delivered by an Uber Driver. R...
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Uber

Billing Issue
Reported by GetHuman632569
Apr 26th, 2018 - 5 years ago
I have an issue with Uber too
Not resolved
Seen by 15 customers so far
Similar issue to 9640 others
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GetHuman632569 started working on this issue
Apr 26th, 2018 9:31pm
GetHuman632569 indicated the issue is not fixed yet.
Apr 30th, 2018 8:54pm

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