Two times in a row when I requested Uber-waiting-waiting-down to one minute and then wa...

GetHuman-asusanor's complaint issue with Uber from April 2018

Help with my Uber issue
The issue in GetHuman-asusanor's own words
Two times in a row when I requested Uber-waiting-waiting-down to one minute and then waited*waited another ten minutes-driver canceled. Happened to me on April **th and again today April **th. I will be charged another five dollars that will be taken off my credit card eventually. Why are the drivers cancelling all the time now as I wait to get to an appointment. Cant they call and tell me? Then I can order another car and do the same rig a ro again-wait and hope someone will show up. Bad business. Iwas just telling someone today how wonder Uber is except for the one issue I had last week, cant reach customer service but always a pleasure to deal with (the drivers) Wondering if I should start considering other ways.
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Uber

complaint issue
Reported by GetHuman-asusanor
Apr 25th, 2018 - 7 mons ago
I have an issue with Uber too
Not resolved
Seen by 8 customers so far
Similar issue to 23487 others
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GetHuman-asusanor started working on this issue
Apr 25th 7:25pm
GetHuman-asusanor indicated the issue is not fixed yet.
Apr 25th 9:38pm
GetHuman-asusanor indicated the issue is not fixed yet.
Apr 26th 12:10am
GetHuman-asusanor indicated the issue is not fixed yet.
Apr 26th 11:07pm
GetHuman-asusanor indicated the issue is not fixed yet.
Apr 27th 10:49am