i booked a cab at *.** in the night on **.*.**** from Runawal Paradise, bhusari colony to Nirmal Town****p, suncity road.. i got call from a land line no of driver. he asked me pick up and drop location. I told him and he immediately disconnected the call without confirming anything. ... on my app it has shown confirm and waited for him for more than ** mins. I observed he went on the expected root and arrival time started increasing on my app from * mins to * hr.
I was with my small child and bags and standing on road and waited for the same cab for more than ** mins and driver location shown as "Nanded City" and didn't moved from there for around ** mins. then i came to home by normal city rickshaw. I got a call from Uber at **:** in the night that where should I pick up. I told him the whole story about the earlier Uber call and for two hours I observed his movements. Then he canceled the ride and Uber charged me around ***- rupees. which is incorrect.
I request Uber to cancel the Cancellation Charges as it is incorrect.