on my app it has shown confirm and waited for him for more than ** mins. I observed he...

GetHuman-manaapai's Dispute a charge issue with Uber from April 2018

Help with my Uber issue
The issue in GetHuman-manaapai's own words
i booked a cab at *.** in the night on **.*.**** from Runawal Paradise, bhusari colony to Nirmal Township, suncity road.. i got call from a land line no of driver. he asked me pick up and drop location. I told him and he immediately disconnected the call without confirming anything. ... on my app it has shown confirm and waited for him for more than ** mins. I observed he went on the expected root and arrival time started increasing on my app from * mins to * hr.
I was with my small child and bags and standing on road and waited for the same cab for more than ** mins and driver location shown as "Nanded City" and didn't moved from there for around ** mins. then i came to home by normal city rickshaw. I got a call from Uber at **:** in the night that where should I pick up. I told him the whole story about the earlier Uber call and for two hours I observed his movements. Then he canceled the ride and Uber charged me around ***- rupees. which is incorrect.
I request Uber to cancel the Cancellation Charges as it is incorrect.
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pool cab
Dispute a charge issue
Reported by GetHuman-manaapai
Apr 23rd, 2018 - 7 mons ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 23754 others
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GetHuman-manaapai started working on this issue
Apr 23rd 7:00am
GetHuman-manaapai indicated the issue is not fixed yet.
May 6th 9:03pm