getting the app to load - get a Uber to come get me - I'm out of range

GetHuman-jvoisard's customer service issue with Uber from April 2018

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Help with my Uber issue
Before contacting them, items GetHuman-jvoisard may need:
Email address, Phone number, and Full name
GetHuman-jvoisard's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jvoisard will want to follow the link below to head to their help center. We will check on GetHuman-jvoisard later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-jvoisard's own words:
get a Uber to come get me ... getting the app to load
I'm out of range
come pick me up
Help with my Uber issue
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Uber

app
Customer service issue
Reported by GetHuman-jvoisard
Apr 22nd, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 8417 others
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Timeline
GetHuman-jvoisard started working on this issue
Apr 22nd 12:43pm