I have just been charged with an Uber ride I never took. This is the second time this h...

GetHuman-shortydb's Billing Issue with Uber from April 2018

21 views
 | 
15762 similar
 | 
1 following
Help with my Uber issue
How did GetHuman-shortydb do it?
Waiting to hear how GetHuman-shortydb fixed the problem to share with other customers.
The issue in GetHuman-shortydb's own words
I was trying to do something, and ran into a problem.
I have just been charged with an Uber ride I never took. This is the second time this has happened. The first time I let it go because it is such a pain in the *** to deal with contacting Uber. This ride apparently occurred yesterday. I was charged but I have no details about it. I was charged $*.** then an additional $*.**. The transaction number for the first amount is *WJ*************D. The next transaction for the same ride was $*.**. These are erroneous charges.
I would like to be credited these amounts and I would like to shut down my Uber account at this time or get a new one that is protected. I also do not understand why I have no information about where these rides are coming from or going to! Please credit me and make my account secure.
I have an issue with Uber too
How GetHuman-shortydb fixed the problem
We are waiting for GetHuman-shortydb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman-shortydb fixes it.
This email address isn't valid

Uber

Uber app
Billing Issue
Reported by GetHuman-shortydb
Apr 19th, 2018 - 5 mons ago
I have an issue with Uber too
Fixed
Seen by 21 customers so far
Similar issue to 15762 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
Timeline
GetHuman-shortydb started working on this issue
Apr 19th 2:58pm
GetHuman-shortydb indicated the issue is not fixed yet.
Apr 19th 4:22pm
GetHuman-shortydb indicated the issue is not fixed yet.
Apr 19th 6:15pm
GetHuman-shortydb confirmed the issue is fixed. Hooray!
Apr 22nd 11:14pm
GetHuman-shortydb confirmed the issue is fixed. Hooray!
Apr 22nd 11:14pm