I have just been charged with an Uber ride I never took. This is the second time this h...

GetHuman-shortydb's Billing Issue with Uber from April 2018

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I was trying to do something, and ran into a problem.
I have just been charged with an Uber ride I never took. This is the second time this has happened. The first time I let it go because it is such a pain in the *** to deal with contacting Uber. This ride apparently occurred yesterday. I was charged but I have no details about it. I was charged $*.** then an additional $*.**. The transaction number for the first amount is *WJ*************D. The next transaction for the same ride was $*.**. These are erroneous charges.
I would like to be credited these amounts and I would like to shut down my Uber account at this time or get a new one that is protected. I also do not understand why I have no information about where these rides are coming from or going to! Please credit me and make my account secure.
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Uber

Uber app
Billing Issue
Reported by GetHuman-shortydb
Apr 19th, 2018 - 3 mons ago
I have an issue with Uber too
Fixed
Seen by 17 customers so far
Similar issue to 8665 others
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GetHuman-shortydb started working on this issue
Apr 19th 2:58pm
GetHuman-shortydb indicated the issue is not fixed yet.
Apr 19th 4:22pm
GetHuman-shortydb indicated the issue is not fixed yet.
Apr 19th 6:15pm
GetHuman-shortydb confirmed the issue is fixed. Hooray!
Apr 22nd 11:14pm
GetHuman-shortydb confirmed the issue is fixed. Hooray!
Apr 22nd 11:14pm