USPS Human Resources Shared Services Customer FAQ

Top Answers & How-to Guides

What is USPS Human Resources Shared Services's Phone Number?

The question we are asked most often is about how to talk to USPS Human Resources Shared Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What resources are available for employee wellness and mental health?

USPS Human Resources Shared Services prioritizes employee wellness and mental health by offering a range of resources and support systems....
Ask any question you have about USPS Human Resources Shared Services customer service, get an answer now.

Recent USPS Human Resources Shared Services Customer Questions

How long does it take to post an opening when an employee leaves a location

The timeline for posting an opening after an employee leaves a location can vary due to certain factors. These can include the time it takes to finalize the job description, gain approvals, and determine hiring strategies. Generally, it might take somewhere from 1 to 2 weeks to post the vacancy. However, for urgent needs or higher positions, the process might move more swiftly or, conversely, take longer for meticulous vetting. Always keep in mind that USPS strives for efficiency in filling roles to maintain operational success.
Asked May 14, 2024 9:51 PM

I am a retired USPS mechanic and I am having problems with GEHA dental coverage.

We're sorry to hear that you're having trouble with your GEHA dental coverage. As a retired USPS employee, you are eligible for benefits and depending on your issue, there may be several options for resolution. If your issue is with billing or services, contacting GEHA directly may be the best course of action. If your issue is with enrollment or general benefits questions, USPS HR Shared Services can assist. It's best to have as much information as possible at hand such as account details and specific concerns when getting ready to contact either GEHA or USPS HR Shared Services.
Asked Apr 24, 2024 8:29 PM

As an active USPS insured city carrier, do I need to start medicare before I retire?

As an active USPS city carrier, you are not required to start Medicare before you retire. Once you reach age 65, you would automatically be enrolled in Medicare Part A if you already receive retirement benefits from Social Security or the Railroad Retirement Board. You can apply for Medicare Part B if you want it before your retirement, but it's not mandatory. Upon retirement, you may apply for Medicare Part B during your special enrollment period. It's always a good idea to consider your healthcare needs and consult with a benefits specialist before deciding when to sign up for parts of Medicare.
Asked Apr 16, 2024 9:32 AM

how do I stop payment on tsp loan that is paid in full.

Once your Thrift Savings Plan (TSP) loan is fully paid, action to stop payment should be automatically processed by USPS Human Resources Shared Services. Your loan payments are deducted straight from your pay, and once the loan balance reaches zero, these automatic deductions should cease automatically. Therefore, you shouldn't have to do anything. However, it's essential to keep a keen eye on your paystubs to ensure that deductions stop as expected. In the event of any inconsistencies, it is encouraged to reach out to TSP or your payroll department promptly.
Asked Mar 12, 2024 10:22 PM

I am retired since jan 12, 2024. When do I receive my payments?

As a retiree from USPS Human Resources Shared Services, you should expect your retirement benefits to be processed soon after your retirement date. Typically, the first payment is made within a few weeks of retirement. However, each person's situation may vary, and there might be delays depending on specific circumstances or complexities related to your service. Therefore, if you haven't received your retirement benefits yet, it may be in process. Your payments should come regularly after the initial payment. Please make sure that the correct bank details and other relevant information have been provided to us.
Asked Mar 1, 2024 8:45 PM

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Benefits

What are the benefits of working for USPS?

Working for USPS comes with numerous benefits. Firstly, USPS offers competitive pay and benefits packages, ensuring employees' financial...

Hiring Process

What is the hiring process for USPS?

The hiring process for USPS involves several steps. Firstly, candidates need to create an online profile and submit their application...

Training Opportunities

What training and development opportunities are available at USPS?

At USPS, we understand the importance of continuous growth and development for our employees. We offer an array of training and development...

Workplace Accommodations

What is the policy regarding workplace accommodations for employees with disabilities?

The policy regarding workplace accommodations for employees with disabilities at USPS Human Resources Shared Services ensures equal...

Employee Wellness

What resources are available for employee wellness and mental health?

USPS Human Resources Shared Services prioritizes employee wellness and mental health by offering a range of resources and support systems....
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USPS Human Resources Shared Services issues reported to GetHuman
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