Hello,*My company is trying to verify employment on a former US Post Office employee fr...

GetHuman1404341's customer service issue with USPS Human Resources Shared Services from October 2018

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The issue in GetHuman1404341's own words
Hello,*My company is trying to verify employment on a former US Post Office employee from Lynwood, CA. Our client called ***-***-****, option * and received employment dates of **********-********** and job title of City Carrier. Our client asked why we are unable to do the same. When calling and speaking with Keisha, we were told that our client getting this verification was impossible and we are to mail a request to Civilian Records at the National Personnel Records. We did and got info back stating no Military records were found. Keisha advised that after employee has been gone for two years records go to St Louis. She had nothing else to offer. My question to you is... Why was our client able to get this information and my office was told "no" and given other directions? Please provide SID ******** on all correspondence. Phone ***-***-****. Thank you

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USPS Human Resources Shared Services

Customer service issue
Reported by GetHuman1404341
Oct 24th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 264 others
0 customers following this

Timeline

GetHuman1404341 started working on this issue
Oct 24th, 2018 4:56pm

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