I received a security alert about three hours ago and I said the charge was valid but i...

GetHuman-bonjac's customer service issue with USAA from September 2021

Help with my USAA issue
First: share to improve GetHuman-bonjac's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bonjac may need:
Name, Account number, Phone number on account, Email address, and Billing address
The issue in GetHuman-bonjac's own words
I received a security alert about three hours ago and I said the charge was valid but in going back over my activities I discovered the charge (**.**?) was not valid. I spent the last two and ahaf hours trying to get through to USAA. Thoroughly disgusted with USAA -- I have been a member for over ** years and this service was the worst ever. Do not accept the charge prompting the security alert this afternoon.

GetHuman-bonjac did not yet indicate what USAA should do to make this right.

How GetHuman-bonjac fixed the problem

We are waiting for GetHuman-bonjac to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get USAA's attention and get better help faster. Tap below to get started.
Having USAA issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-bonjac
Sep 1st, 2021 - 3 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1257 others
0 customers following this


GetHuman-bonjac started working on this issue
Sep 1st 12:47am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies