filing a claim on member cant send in proof because of the format my video in can i go...

GetHuman-larryrow's customer service issue with USAA from June 2018

1 view
260 similar
0 following
Help with my USAA issue
First: share to improve GetHuman-larryrow's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-larryrow's next move: talk to USAA when they open (we'll send a reminder).
USAA's call center is closed now. We will text or email GetHuman-larryrow when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-larryrow can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-larryrow may need:
Name, Account number, Phone number on account, Email address, and Billing address
The issue in GetHuman-larryrow's own words
filing a claim on member cant send in proof because of the format my video in can i go to nearest branch .
GetHuman-larryrow did not yet indicate what USAA should do to make this right.
I have an issue with USAA too
How GetHuman-larryrow fixed the problem
We are waiting for GetHuman-larryrow to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get USAA's attention and get better help faster. Tap below to get started.
Having USAA issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would USAA email you?
This email address isn't valid
Follow this issue
See how GetHuman-larryrow fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-larryrow
Jun 24th, 2018 - 4 mons ago
I have an issue with USAA too
Not resolved
Seen by 1 customer so far
Similar issue to 260 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-larryrow started working on this issue
Jun 24th 9:19pm