My package was supposed to be delivered today. At **:** PM, I recieved a notification s...

GetHuman-katinakn's customer service issue with US Postal Service from December 2018

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The issue in GetHuman-katinakn's own words
My package was supposed to be delivered today. At **:** PM, I recieved a notification saying "delivery attempted, No access to delivery location". However, the location my package was being delivered to (my place of work) was open and there were people there to receive it. I called USPS around **:** and went through the automated help questions. I could not get a hold of a real person, so I chose the option of having my package delivered to the post office so I can pick it up today. After doing so, the automated system told me I would be able to pick up my package at the **** W **th St post office in Minneapolis, on or before January *rd. At *:** PM, I received another text notification saying "Redelivery scheduled". I am trying to confirm whether this means it will be delivered to the post office as requested, or if delivery to the original address will be re attempted at a later date. If my package is getting delivered to the post office as requested, will I be notified when it is ready for pick up? Will it be there today before the post office closes? *The confirmation * I was given over the phone upon requesting my package be delivered to the post office is: USR********. The USPS tracking * for my order is: ********************** . *Please advice on how I should proceed*when I can expect to receive or pick up my package, as I need it before the end of today.

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US Postal Service

Customer service issue
Reported by GetHuman-katinakn
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 18700 others
0 customers following this


GetHuman-katinakn started working on this issue
Dec 24th, 2018 8:19pm

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