I live at *** Genesee Drive, Naperville,Il *****. As I am often gone, my outside mailbo...

GetHuman-buzzarti's customer service issue with US Postal Service from October 2018

1 view | 12298 similar | 0 following
Help with my US Postal Service issue
Next: our robot will wait on hold for GetHuman-buzzarti to get a US Postal Service rep on the line!
Always use the GetHuman Phone to call US Postal Service. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-buzzarti's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-buzzarti may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman-buzzarti's own words
I live at *** Genesee Drive, Naperville,Il *****. As I am often gone, my outside mailbox fills up from time to time until I can clean it out. For almost ** years now this has been no problem with the mail carriers. On October ** a note was posted on my door with the words scribbled "Box Full". The next day I returned, saw the note, went to the box. It was empty. No notice that the mail had been removed and absolutely no indication of where it was taken. I e-mailed the Naperville Post Office (as usual, it's impossible to get a call through) and was told (with a most impersonal "this is our policy" response) that the carrier had taken it there and I had ** days to retrieve it. * days later (well within the **-day time frame) I was able to get to the Post Office--no mail. Nothing. They had no idea where it was or what happened to it. I was told that a supervisor would call me the next day. No call. I e-mailed customer service for this Post Office--no response. Finally, after a couple more messages a response from customer service--the mail was probably returned. I replied I tried to pick it up within the **-day period. No response. There is no excuse for this. None. I want my mail--my personal property.**Buzz Brandt

GetHuman-buzzarti did not yet indicate what US Postal Service should do to make this right.

How GetHuman-buzzarti fixed the problem

We are waiting for GetHuman-buzzarti to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get US Postal Service's attention and get better help faster. Tap below to get started.
Having US Postal Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-buzzarti fixes it.
This email address isn't valid

US Postal Service

Customer service issue
Reported by GetHuman-buzzarti
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 12298 others
0 customers following this


GetHuman-buzzarti started working on this issue
Oct 23rd, 2018 5:09pm