I live at *** Genesee Drive, Naperville,Il *****. As I am often gone, my outside mailbo...
GetHuman-buzzarti's customer service issue with US Postal Service from October 2018
1 view | 12298 similar | 0 following
Help with my US Postal Service issue
Next: our robot will wait on hold for GetHuman-buzzarti to get a US Postal Service rep on the line!
Always use the GetHuman Phone to call US Postal Service. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-buzzarti's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-buzzarti may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman-buzzarti's own words
I live at *** Genesee Drive, Naperville,Il *****. As I am often gone, my outside mailbox fills up from time to time until I can clean it out. For almost ** years now this has been no problem with the mail carriers. On October ** a note was posted on my door with the words scribbled "Box Full". The next day I returned, saw the note, went to the box. It was empty. No notice that the mail had been removed and absolutely no indication of where it was taken. I e-mailed the Naperville Post Office (as usual, it's impossible to get a call through) and was told (with a most impersonal "this is our policy" response) that the carrier had taken it there and I had ** days to retrieve it. * days later (well within the **-day time frame) I was able to get to the Post Office--no mail. Nothing. They had no idea where it was or what happened to it. I was told that a supervisor would call me the next day. No call. I e-mailed customer service for this Post Office--no response. Finally, after a couple more messages a response from customer service--the mail was probably returned. I replied I tried to pick it up within the **-day period. No response. There is no excuse for this. None. I want my mail--my personal property.**Buzz Brandt
GetHuman-buzzarti did not yet indicate what US Postal Service should do to make this right.
I have an issue with US Postal Service too
How GetHuman-buzzarti fixed the problem
We are waiting for GetHuman-buzzarti to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common US Postal Service customer problems.