Hello i am from Puerto Rico and i bought an item on the *th in the UK and they sent it...

GetHuman1333940's customer service issue with US Postal Service from October 2018

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The issue in GetHuman1333940's own words
Hello i am from Puerto Rico and i bought an item on the *th in the UK and they sent it straght to New York Queens Regional Facility. A place known for having problems. The regional facility claims that on the *th and **th they sent the item( weird that they sent it two times no?) yet i don't know where because it has not arrived here in Puerto Rico. There are constant flights from New York to Puerto Rico and i find it hard to believe a plane can take more than two days in such a flight!! So where is it? Or was the Amazing New York so intelligent and so filled with common sense that they decided to send it to florida so florida can send it to Puerto Rico a very Idiotic idea indeed yet not actually to far from the reality given that a hurricane has affected florida. All i want to know is where is my package? Puerto Rico appears on the map so there is no excuse if for some weird reason it magically disappeared.
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US Postal Service

Customer service issue
Reported by GetHuman1333940
Oct 12th, 2018 - 2 mons ago
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GetHuman1333940 started working on this issue
Oct 12th 6:43pm