Hello***My name is Philip Patrick and on **rd May **** I sent a tracked package from No...

GetHuman796747's customer service issue with US Postal Service from June 2018

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The issue in GetHuman796747's own words
Hello***My name is Philip Patrick and on **rd May **** I sent a tracked package from Northern Ireland (part of the UK) To a customer in North Carolina.**The tracking Number was LB*********GB from what I have been told by the customer this package has never arrived with him as according to you the postal address was wrong. My customer called you and asked for the package to be redelivered and to date this has not happened, even though he gave you his correct address**Right now I don't know where this package is neither does my customer. He is now looking for a refund from me even though he called you and gave you his correct address for re-delivery and that is exactly whats the tracking is saying yet he has never received the package**I as a small business and cannot afford to lose the goods in the package as well as refund my customer.**His details are below**Dunn Psychological Associates**** Tilghman Drive*P.O. Box ****Dunn, NC. *********-***-******I would like to know what the situation is with this package..***Philip Patrick

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How Do I Correct an Undeliverable Order from Usps?Why Is My Usps Package Untraceable?How Do I Report a Problem with Usps Delivery?How Do I Report a Missing Package to Usps?How Do I Track a Package with Usps?
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US Postal Service

Customer service issue
Reported by GetHuman796747
Jun 18th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 3355 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman796747 started working on this issue
Jun 18th, 2018 6:31pm
GetHuman796747 indicated the issue is not fixed yet.
Jun 18th, 2018 7:33pm
GetHuman796747 indicated the issue is not fixed yet.
Jun 19th, 2018 7:33pm
GetHuman796747 indicated the issue is not fixed yet.
Jun 21st, 2018 7:33pm

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