My name is Carolyn S. Teachey. My tracking number of main concern is: ***ZA****Y...

GetHuman-csteache's Delivery Issue with UPS from September 2020

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The issue in GetHuman-csteache's own words
My name is Carolyn S. Teachey. My tracking number of main concern is: ***ZA****Y**********. My medication, Hydrocodone,from VA Medical Center, Pineville, LA, was mailed out on ** Sept ****. My first notice of delivery date was the ** Sept **** until * PM. I am home waiting all day until noted time. I know no trucks are in my area that late. So, I decided to check email and I received an update at *:** PM, it will be delivered on the ** Sept **** from *:** until *:**. On the **, the UPS driver passed my house and did not stop. So, I still waited until * PM. I had to leave so I asked my neighbor to watch out for me. NO package. This package requires a signature. I tracked it and all it is saying in transit with no delivery date. I do not know what is going on with this UPS company in Alexandria, LA. I am retired Veteran out of medication. Someone had a package sent to my house. The driver annotated that the package was delivered on the **th Sept ****, and I received notification that it was delivered. The package was returned to the main hub. We drove over *** miles on the ** Sept. round trip to pick up package because personnel was flying out on the **th and the driver never stopped at my residence or left a notification of the package. I feel when medication is missing and drivers or someone inputting erroneous information about package deliveries should be investigated. I have all notifications of above in my email.

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Delivery Issue
Reported by GetHuman-csteache
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 7093 others
0 customers following this


GetHuman-csteache started working on this issue
Sep 30th, 2020 9:16am