I was supposed to get a package delivered to my home. The package was delivered to the...

GetHuman-matsonpj's Lost Package issue with UPS from June 2020

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The issue in GetHuman-matsonpj's own words
I was supposed to get a package delivered to my home. The package was delivered to the wrong address. Supposedly signed for by the initials DD and my initials are PM. Anyway delivered to the wrong address to the wrong person. I never had a problem with UPS in the past. Now I am completely disgusted with this issue. I filed a claim and heard nothing back. This delivery was on May **. It takes forever to reach an agent. Now I can't even find the claim on "my dashboard" on the UPS website.
I want my money for the product or I want it delivered to me ASAP my patience for this is running out. Oh, by the way, The web site says if UPS pays off, as they should, they will pay the seller not the customer who already paid for the item. I either want the item or the money so I can purchase another one.
I have sent and received packages from UPS since my adulthood.
Neither the seller or PayPal will cover this item sice UPS claims it was delivered and accepted
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Lost Package issue
Reported by GetHuman-matsonpj
Jun 1st, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 5502 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account


GetHuman-matsonpj started working on this issue
Jun 1st, 2020 8:11am
GetHuman-matsonpj indicated the issue is not fixed yet.
Jun 3rd, 2020 12:36pm

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