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Before contacting them, items GetHuman-hatkinso may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-hatkinso's own words
I AM HOME ALL DAY AND THE DELIVERY PERSON NEVER ATTEMPTED TO DELI ER PACKAGE. INSTEAD JUST SENT TEXT SAYING THAT HE*SHE ATTEMPTED!!! I HAVE TWO DOGS THAT WOULD HAVE GONE CRAZY IF ANYONE CAME NEAR HOUSE AND THEY WERE QUIET. TRIED CALLING CUSTOMER SERVICE TO SPEAK TO A HUMAN AND THEY DON'T CONNECT YOU WITHOUT TRACKING NUMBER OR DELIVERY ATTEMPT SLIP. SO I WENT OUTSIDE TO SEE IF ANYTHING WAS THERE AND LO AND BEHOLD...NOTHING. APPARENTLY THE DRIVER NEVER CAME NEAR THE HOUSE AFTER ALL. THOS IS THE NUMBER ON THE TEXT MESSAGE: *************************. IAM FURIOUS AT THE MOMENT. FIRST BECAUSE THEY LIED ABOUT ATTEMPTING AND SECOND BECAUSE I AM UNABLE TO SPEAK TO AN ACTUAL PERSON TO RESOLVE THE PROBLEM!!! MY NAME IS HELEN ATKINSON PHONE IS ***-***-****.
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