I started the day simply trying to find out why a man named Wayne signed for my package...

GetHuman-mikefran's customer service issue with UPS from November 2018

Help with my UPS issue
The issue in GetHuman-mikefran's own words
I started the day simply trying to find out why a man named Wayne signed for my package. My name is Mike France, by the way. I am, admittedly, not familiar with the obviously complicated package delivery business model but I CAN see a difference in those two above names. "Wayne", in no way translates to "Mike". Maybe I am just ingnorant in this matter, as I haven't had any in depth name recognition training but I digress....An interesting side note to this story is that I have now visited the absolute worst website on the internet. If the guy who designed that mess still has a job, can I too apply? I can also do a terrible job at web page design and would welcome any income stream that requires that little brainpower. *Z****F*YN******** is the tracking number. Good luck trying to find it, if you have to use the same Godawful interface as the rest of us.
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UPS

Customer service issue
Reported by GetHuman-mikefran
Nov 3rd, 2018 - a mon ago
I have an issue with UPS too
Fixed
Seen by 3 customers so far
Similar issue to 3458 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
Timeline
GetHuman-mikefran started working on this issue
Nov 3rd 5:04pm
GetHuman-mikefran indicated the issue is not fixed yet.
Nov 6th 9:41pm
GetHuman-mikefran indicated the issue is not fixed yet.
Nov 6th 9:42pm
GetHuman-mikefran indicated the issue is not fixed yet.
Nov 6th 9:42pm