Hi. I had a pickup scheduled for Wednesday. I was at home all day long and sat near my...

GetHuman1334248's customer service issue with UPS from October 2018

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The issue in GetHuman1334248's own words
Hi. I had a pickup scheduled for Wednesday. I was at home all day long and sat near my door because I work from the computer at home. I heard someone come up my stairs and waited for them to knock. Then I heard them run down the stairs. I opened my door and he was in his truck driving away. He had thrown my shipping label in front of my door and took off without knocking. I called and told UPS what happened. They said someone would come again the next day. I waited at home all day again. I heard a truck driving by so I looked out the window and was a UPS truck driving by my apartment without stopping at my actual apartment. They drove in a square around the garbage area of the complex and then slowed down while making the turn, then took off, again without stopping or coming to my door. I have called about this and it has not been resolved. *-Jennifer Korthoff
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UPS

Customer service issue
Reported by GetHuman1334248
Oct 12th, 2018 - 10d ago
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Seen by 3 customers so far
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GetHuman1334248 started working on this issue
Oct 12th 7:08pm