I need help renewing my Apple Music student account. I have tried for about two weeks...

GetHuman1310213's customer service issue with UNiDays from October 2018

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The issue in GetHuman1310213's own words
I need help renewing my Apple Music student account. I have tried for about two weeks now and nothing is working because it saying the email I emailed off is different from the email I actually did when they are the same email . (linked together) so someone could help me that would be great. signing up for this I had to go into an Apple store but since I am in college I do not have access to Apple store close by . email I have listed below is my school
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UNiDays

Customer service issue
Reported by GetHuman1310213
Oct 10th, 2018 - a mon ago
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GetHuman1310213 started working on this issue
Oct 10th 5:34pm