UMR has no customer service and if I had any choice in insurance plans you would NEVER...

GetHuman646111's Speak to an agent issue with UMR from May 2019

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The issue in GetHuman646111's own words
UMR has no customer service and if I had any choice in insurance plans you would NEVER see me with UMR.*I've called three (*) times today and have been transferred a total of eight (*) times, each after having been requested and provided member ID *, patient name, date of birth, reason for calling (to get information on coverage for upcoming, scheduled medical procedure), and I got transferred yet again to listen to music?*UMR has NO customer service.
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UMR

Speak to an agent issue
Reported by GetHuman646111
May 7th, 2019 - 2 mons ago
I have an issue with UMR too
Fixed
Seen by 3 customers so far
Similar issue to 340 others
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Items needed
Name
Member ID
Billing address
Phone number
Email address
Last 4 of Social Security Number
Timeline
GetHuman646111 started working on this issue
May 7th 7:09pm
GetHuman646111 indicated the issue is not fixed yet.
May 7th 7:11pm