UMR Phone Number

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Customer service
Current Wait: 7 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 9am
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Get to a live person fastest: Just stay on the line. For internet support.

Reasons customers like you called recently

I have requested a claims fax * times to get the original eob. The fax that I received...
No welcome package and need medications
Need a insurance card
I had vision check for my daughter December ** how ever what to consider to take second...
Morning!*I have a claim for a Patient that is not paying for her BH visits.*Could someo...
I never recieved have an ID card to set up an account and i need one sent to me
Hello! My daughter may need a helmet for her flat head. Is this covered by insurance?
I don't have my ID Card i dont know my member ID i have a lot of questions about my sur...
I am an in network provider with you. Dsm Sleep LLC in Urbandale Iowa. I am wondering i...
I need a Pre-Authorization for a Patient. I'm Doing this for a patient of ours (Dr. Norris).
Needing to change address on my account. How do I change my address that is listed on...
I am a dental provider. I have a patient who has just switched over to UMR and they we...
I have an EFT deposit made ******* but I cannot locate the eob for it.*It says UMR amo...
I still have not been helped with my issues
I am trying to check the status of * claims for one of our patients. I am called the IV...
See more recent reasons for calling

Help me with my issue

Customer Number 866-922-8266 - by the Numbers

Phone number to dial866-922-8266
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanJust stay on the line. For internet support.
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication88%
Quality of help78%
Customer votes762
Information last updatedThu Feb 02 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

UMR's Best Toll-Free/800 Customer Phone Number

This is UMR's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a UMR agent. This phone number is UMR's Best Phone Number because 12,132 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-922-8266 include Speak to an agent, Find a provider, Billing Inquiry, Payments, I need a replacement card and other customer service issues. Rather than trying to call UMR first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, UMR has 2 phone numbers. It's not always clear what is the best way to talk to UMR representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting UMR - by phone or otherwise

While 866-922-8266 is UMR's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other UMR customers, is by calling their 800-826-9781 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-826-9781 for Customer Service. If you think this information is inaccurate or know of other ways to contact UMR please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for UMR.

What is GetHuman's Relationship to UMR?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like UMR. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Sprint Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or Sprint. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

UMR Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All UMR contacts
UMR Phone NumberBEST
General customer information

Other Toll-free & Customer Numbers

Customer Service800-826-9781

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