I placed an order on ******* and I was supposed to have received an **% of one item. I...

GetHuman1678695's customer service issue with ULTA.com from December 2018

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The issue in GetHuman1678695's own words
I placed an order on ******* and I was supposed to have received an **% of one item. I was charged and then sent an email stating that my order was cancelled. I had already told my daughter she was getting the item for Christmas , now i have to tell her she is not getting the item. I think I should be given at ** percent off one item due to this issue that was not my fault. My email address is *****@***.com. This is wrong to do your customers like this and I will not shop there again in the future.
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ULTA.com

Customer service issue
Reported by GetHuman1678695
Dec 3rd, 2018 - 2 mons ago
I have an issue with ULTA.com too
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Seen by 2 customers so far
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Timeline
GetHuman1678695 started working on this issue
Dec 3rd, 2018 2:34pm