A delivery was attempted at my address yesterday, but before that, I had requested the...

GetHuman-loudenn's customer service issue with UK Mail from November 2018

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The issue in GetHuman-loudenn's own words
A delivery was attempted at my address yesterday, but before that, I had requested the parcel be taken to a collection point. This was not done as the delivery still went to my address. I have requested again that the parcel be taken to the collection point, but now it's saying Monday. Can someone please tell me if the parcel is going to the collection point? I have tried calling but it is an automated service. *Parcel number **************
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UK Mail

Customer service issue
Reported by GetHuman-loudenn
Nov 2nd, 2018 - a mon ago
I have an issue with UK Mail too
Not resolved
Seen by 4 customers so far
Similar issue to 390 others
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GetHuman-loudenn started working on this issue
Nov 2nd 9:41am