My daughter is adopted from Russia we have an American p***port for her but it expired...

GetHuman749854's customer service issue with U.S. Passport Agency from June 2018

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Help with my U.S. Passport Agency issue
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The issue and preferred resolution, in GetHuman749854's own words:
My daughter is adopted from Russia we have an American p***port for her but it expired. We need to obtain a legal ID which we cannot obtain because your p***port is not current. Can we just renew the p***port with a school ID and other forms of proof of adoption
I trust that U.S. Passport Agency will make this right and come up with a resolution that is fair.
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U.S. Passport Agency

Customer service issue
Reported by GetHuman749854
Jun 4th, 2018 - 14d ago
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GetHuman749854 started working on this issue
Jun 4th 9:00pm