My contract number **********My name is Rachanee Smoak and I rented a U-Haul on...
GetHuman1485711's customer service issue with U-Haul from November 2018
Help with my U-Haul issue
Next: our robot will wait on hold for GetHuman1485711 to get a U-Haul rep on the line!
Always use the GetHuman Phone tocall U-Haul. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1485711's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1485711 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1485711's own words
My contract number **********My name is Rachanee Smoak and I rented a U-Haul on ******** Sunday in Rio Rancho, NM and I received the tow trailer with a piece of wood in the latch for the ramp but I didn’t see it until after loading the truck and loading the my truck on the trailer. It was after * pm and the U-Haul closed early. I had to deadline to arrive in Florida’ and the wood broke or flew out and the ramp opened up onthe mountains. I had to pull over and rig the ramp from opening. I have pictures to prove it. It was very dangerous and it made my trip horrible.
GetHuman1485711 did not yet indicate what U-Haul should do to make this right.
I have an issue with U-Haul too
How GetHuman1485711 fixed the problem
We are waiting for GetHuman1485711 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.