My account has been suspended and I need someone to hear the complete story. I have bee...

GetHuman3732260's customer service issue with Twitter from October 2019

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The issue in GetHuman3732260's own words
My account has been suspended and I need someone to hear the complete story. I have been using my iPhone to tweet and it has become a problem because it has a mind of its own. I have asked for help twitter but to no avail. I have never violated a rule. I was tweeting a sentence and I was trying to write see and the word (be) instead of( see) That completely changed what I was trying to express. So I was not finished and the tweet went out anyway and I had no idea until they suspended my account. I had more than *, *** followers and I am getting information for a fundraiser for my Life After Cancer project that a couple of people on twitter were helping me with since I need a trademark or copyright for the Tshirts for the Miracle Smile foundation. The other Tshirts have to do with unity. Now they said I am suspended. My intentions were not bad I made a mistake I should have checked the tweet but then another tweet got in and I completely forgot about the tweet I was sending. My mistake was not to double-check my tweet because I have to be very careful because anything you say has to be clear. which I had to go over because I sometimes write something and another word comes out. I would like to send you a copy of the tweet that I somehow sent out without realizing it was tweeted out. I was not even finished. Can you help me? I need my group we help each other through all the stress that is going on in this divided Country we are full of fear and concerns. We are tired frustrated and we are there for each other. It is hard you have to be careful with people who try to hack your account. Last month someone sent me a virus and I tried to delete it and it opened it. I immediately went to my Profile to let all my followers please do not open my account has been hacked someone sent me a virus don't open. I guess someone reported it to twitter and they suspended my account until they investigated and then they sent me an apology email, which I found very nice of them to do and they restored my account. Case* **********: Appealing an account suspension - @Cookie**Loveho* * ref:***DA*K*A*.*****A*nmHhE:ref **Inbox*x*Twitter Support**:** PM (* hour ago)*to me*Hello,**Your account has been suspended and will not be restored because it was found to be violating the Twitter Terms of Service, specifically the Twitter Rules against participating in targeted abuse.**In order to ensure that people feel safe expressing diverse opinions and beliefs on our platform, we do not tolerate abusive behavior. This includes inciting other people to engage in the targeted harassment of someone. **You can learn more about our rules against abusive behavior.**Thanks,**Twitter

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Twitter

Customer service issue
Reported by GetHuman3732260
Oct 27th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 59462 others
0 customers following this

Timeline

GetHuman3732260 started working on this issue
Oct 27th, 2019 12:21am