I got locked out of my account for not reaching the age requirements. Although, this do...

GetHuman-mernaosm's customer service issue with Twitter from November 2018

21465 similar
0 following
Help with my Twitter issue
First: share to improve GetHuman-mernaosm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mernaosm's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mernaosm may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-mernaosm's own words
I got locked out of my account for not reaching the age requirements. Although, this doesn't make sense because I was the required age when I made my Twitter. I completed the form that they offer online and sent in a picture of my photo ID and they responded once saying that they will need to clear certain things from my account that were not appropriate for my age but that my account will be restored after. I have been locked out for almost a month and I refuse to remake another twitter account because I had over *,** followers and do not have the time to refollow everyone. I don't understand why this lock is necessary seeing as for *. I was ** when my account created and for *. I am ** years old now so what is the point of clearing certain things from my account when I am legally old to view it all. Thank you.
GetHuman-mernaosm did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-mernaosm fixed the problem
We are waiting for GetHuman-mernaosm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mernaosm fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mernaosm
Nov 26th, 2018 - 10 mons ago
I have an issue with Twitter too
Not resolved
Seen by 2 customers so far
Similar issue to 21465 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mernaosm started working on this issue
Nov 26th, 2018 2:01pm