Twitter account locked when account was made underage but now am an adult

GetHuman1367072's customer service issue with Twitter from October 2018

7 views | 15843 similar | 0 following
Help with my Twitter issue
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Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman1367072's own words
I tried to call their phone but they did not offer customer support via phone call. I tried to go to their twitter support, but I could not access my account. ... My Twitter account got locked on September * because it had reported that I made my account when I was ** years old. All I did was change my year birthdate from ****, to ****. I am ** years old, my birthday is December **, ****. I have submitted my official passport picture, they emailed me back on the same day saying they will unlock my account. It is October **, and they have not unlocked my account yet.
This is frustrating as I created my account * years ago, and I am now turning ** in * months, and they locked my account just because I made my account when I was **.
I would like my account unlocked as I am a grown adult now, and I understand I made my account a year early which I should not have done.
I am a good customer as I have never broken Twitter rules ever, in by * years of using this app.
I have tried everything in my power.
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Twitter

Twitter
Customer service issue
Reported by GetHuman1367072
Oct 18th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 15843 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman1367072 started working on this issue
Oct 18th, 2018 12:28am
GetHuman1367072 indicated the issue is not fixed yet.
Oct 18th, 2018 12:29am

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