Twitter account locked when account was made underage but now am an adult

GetHuman1367072's customer service issue with Twitter from October 2018

7 views | 15843 similar | 0 following
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The issue in GetHuman1367072's own words
I tried to call their phone but they did not offer customer support via phone call. I tried to go to their twitter support, but I could not access my account. ... My Twitter account got locked on September * because it had reported that I made my account when I was ** years old. All I did was change my year birthdate from ****, to ****. I am ** years old, my birthday is December **, ****. I have submitted my official passport picture, they emailed me back on the same day saying they will unlock my account. It is October **, and they have not unlocked my account yet.
This is frustrating as I created my account * years ago, and I am now turning ** in * months, and they locked my account just because I made my account when I was **.
I would like my account unlocked as I am a grown adult now, and I understand I made my account a year early which I should not have done.
I am a good customer as I have never broken Twitter rules ever, in by * years of using this app.
I have tried everything in my power.
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Customer service issue
Reported by GetHuman1367072
Oct 18th, 2018 - 4 years ago
Seen by 7 customers so far
Similar issue to 15843 others
0 customers following this
Items needed
Email on Account
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Name of Account Holder


GetHuman1367072 started working on this issue
Oct 18th, 2018 12:28am
GetHuman1367072 indicated the issue is not fixed yet.
Oct 18th, 2018 12:29am