Twitter has suspended my account and has also denied my appeal. My account had been hacked and now has sexually explicit content. I have regained control of the account and am now trying to get Twitter to unsuspended it so that I may deactivate it.

GetHuman-casualin's customer service issue with Twitter from September 2018

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Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
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The issue in GetHuman-casualin's own words
Appeal my accounts suspension which had been placed due to the actions of the hackers. ... I created my Twitter account over two years ago. I had never planned on fully using it until now. I tried logging into my Twitter very recently and found that my account had been hacked and had been turned into a profile with sexually explicit content on it. My account had been suspended for "adult content," I'm assuming, which was due to the hackers. I have changed my Twitter password after finding that, and had requested an appeal, which was denied for a reason unbeknownst to me.** I wish to get my account UNSUSPENDED so that I may deactivate the account.
This is frustrating because they denied my initial appeal without giving me a reason why. I feel that my reasons for wanting my account unsuspended is enough of a justification.
Unsuspending my Twitter account.
At the time of writing this, I have tried emailing Twitter and sending in an appeal, however it has been denied and I do not know why.
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Customer service issue
Reported by GetHuman-casualin
Sep 19th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 11732 others
0 customers following this


GetHuman-casualin started working on this issue
Sep 19th, 2018 1:20am

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