There is a guy I follow, I think his name is James (@**libra). He tweeted something a f...

GetHuman1163773's customer service issue with Twitter from September 2018

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The issue in GetHuman1163773's own words
There is a guy I follow, I think his name is James (@**libra). He tweeted something a few hours ago that made me worry. He said something about cutting his own wrists and hoping it was deep enough for him to die. I reported the tweet and said that he seemed to be a threat to himself, asked YOU (Twitter) to track him down, get in touch with some kind of authority, I don't know, just do something. Instead what you did was delete his tweet. Thank god I took a screenshot earlier (happy to send it if necessary). I mean, come ON. The guy literally tweeted his own suicide attempt and ALL you do is delete his tweet???? He needed*needs help. Somebody has gotta do something. I can't do anything. I live in Brazil, far far away from ANY english speaking country, so I couldn't do anything. I was hoping you guys would, but I guess I was wrong.
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Customer service issue
Reported by GetHuman1163773
Sep 19th, 2018 - 6 mons ago
I have an issue with Twitter too
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GetHuman1163773 started working on this issue
Sep 19th, 2018 1:07am
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Sep 19th, 2018 1:07am