I have an old twitter account that I wanted to reactivate. It was set up using an emai...

GetHuman-mkossik's customer service issue with Twitter from August 2018

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The issue in GetHuman-mkossik's own words
I have an old twitter account that I wanted to reactivate. It was set up using an email that is linked to an internet provider I no longer use. In trying to update my account to my email - it states that this email is linked to another account. The email is *****@***.com and it's linked to a Lyndsay Scardovi @scardovil***. I did the password reset and used the link at the bottom as directed and now the entire account errors out and I can't even get back into it via my desktop. I can get in via my phone, but it will not allow me to update the email. I have sent messages and the responses keep telling me to reset the password and use the link at the bottom - which does not work - it errors out and spins. Mary Kossik

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Twitter

Customer service issue
Reported by GetHuman-mkossik
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 8585 others
0 customers following this

Timeline

GetHuman-mkossik started working on this issue
Aug 27th, 2018 5:00pm
GetHuman-mkossik shared this issue with followers on Twitter
Aug 27th, 2018 5:03pm

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