Locked out of twitter! Changed date of birth ...oops but now i'm locked out!

GetHuman861351's customer service issue with Twitter from July 2018

8 views | 4020 similar | 0 following
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The issue in GetHuman861351's own words
change the date of birth but got it wrong and now i cannot change it back! ... I changed the date of birth on our twitter account to reflect the age of the organisation & Twitter has locked our account as we are under ** years of age! We have some brilliant people to connect with & some excellent content that we are bursting to tell them about! Please help us get back in. I have sent photo id to prove my age but not hear a peep except to say they are looking into it...hello.. hello.. is there anybody out there?!
Our festival is only in less than a month & it is crucial time to get on social media
Unlocking my account... im ** years old & have sent you my passport photo id
Its been a few years, was really looking forward to making the best use of twitter this year, i was getting all excited & now im locked out!
Nothing i try is working... so far not even contacting the web form i was sent to get unlocked... it has been two days... y guess is that twitter customer service is not shut at the weekend
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Twitter

Twitter
Customer service issue
Reported by GetHuman861351
Jul 8th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 4020 others
0 customers following this
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Timeline

GetHuman861351 started working on this issue
Jul 8th, 2018 11:37pm
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Jul 8th, 2018 11:37pm