I noticed my date of birth was wrong by a year on my profile. When I went to change it...

GetHuman-owenkat's customer service issue with Twitter from July 2018

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The issue in GetHuman-owenkat's own words
Change dob year ... I noticed my date of birth was wrong by a year on my profile. When I went to change it I did not know I needed to worry about the age requirement since I had no idea what age exactly I was when the account was created for me (- and I am also over the age of eighteen). I did not create my Twitter account myself to put down the correct age, if asked* nor did I know a former friend* former aquatint of mine put down my incorrect birth year. I apologize for being unaware of their actions that resulted in the locking of my account . I just wanted, still want to make my Twitter account accurate and truthful. I apologize again for not reaching the minimum requirements at the time of account creation. If I had made my account myself I would have requested my parents permission or waited to become of age for Twitter. Unfortunately I do not know exactly when my account was initially created to make sure I met requirements before my friend introduced and made my twitter account for me ( I was new to the Apple iPhone world and social media). I am over eighteen years old now, and I always am a rule follower. I am greatly upset that I was not in control of my account creation and how my account has ended. I would really love to have my account back and continue to loyally support twitter. Please help the return of my locked account as normal. I have sent in my username* email* and id requested at the lock*termination page also in hopes of any other signs that I can have my account returned back to me. I apologize again. Please let me know if any possible help I can be in the unlocking process of my Twitter account: @Katrina*Owen***
I did not know an age requirement was needed since my account was created for me by a former friend with my parents concent
I want my correct date of birth, year displayed. I want my twitter account back to its fullest* normalcy.
I have always preferred twitter over any social media app. I have family from across the world who I use this app to keep in touch with* up to date since twitter is the best service network to do so. My loyalty to twitter should not be defined on how old I was when I created my account when I followed guidelines that were expressed at the time.
I’ve sent in my form. Tried calling multiple numbers and times. Tried contacting twitter support through a family members account to have assistance only for all outlets to be ignored or “ not running”. Very frustrating that my account is potentially being deleted and Twitter does not know my situation to its fullest.
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Customer service issue
Reported by GetHuman-owenkat
Jul 8th, 2018 - 5 years ago
Seen by 20 customers so far
Similar issue to 3989 others
0 customers following this
Items needed
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Name of Account Holder


GetHuman-owenkat started working on this issue
Jul 8th, 2018 8:31am
GetHuman-owenkat indicated the issue is not fixed yet.
Jul 8th, 2018 2:03pm
GetHuman-owenkat indicated the issue is not fixed yet.
Jul 8th, 2018 3:57pm
GetHuman-owenkat indicated the issue is not fixed yet.
Jul 8th, 2018 3:58pm
GetHuman-owenkat indicated the issue is not fixed yet.
Jul 9th, 2018 6:00pm
GetHuman-owenkat indicated the issue is not fixed yet.
Jul 9th, 2018 6:04pm
GetHuman-owenkat indicated the issue is not fixed yet.
Jul 11th, 2018 5:03pm

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