For the past few years I have had a person consistently posting pictures and tweets ab...

GetHuman-aleight's customer service issue with Twitter from July 2018

Help with my Twitter issue
The issue in GetHuman-aleight's own words
either find a way to keep this person from harassing others and posting racist content or remove the account altogether as he has used it to harm, harass, and abuse others for years. ... For the past few years I have had a person consistently posting pictures and tweets about me and many other people containing violence, harassment, racism and many other things that violate your policy and nothing is ever come of it. This person is encouraging violence against specifically black people Asians and any person that is not white they are also hosting incredibly sexist remarks along with profanity that includes the N-word and many other racist remarks that are all over their page, images, media and how they communicate with others. This person has also use my full name in some of their posts and has not stopped as of now even after I blocked them and cut off complete communication throughout the years, he still continues to harass me and it has caused issues with me trying to obtain employment anywhere else because this is available for everyone and anyone to see. I have reported these exact tweets as well as many others for these past few years and nothing is ever come of it even though it specifically states any use of racism or anything along those lines as long as well as harassment is against your policy this is my last step before I choose to contact the police I am asking you please to review their profile and hopefully take it down because all it does encourage violence, racism, and hatred towards women. This harassment has been going on since early **** when I first began to report his account and his racist and sexual remarks towards women as as well as nude photos have been posted on there long before I began receiving harassment from this count. While I have met this person face-to-face this is an account that he uses without his face or any form of identification to come to conceal his identity and anonymously attack random people it is against the law to create an account that is not really you or to pretend to be somebody else I am asking you to review this account and hopefully take it down to discourage any more racism hatred sexual harassment or any harassment in general this person abuses their right to this account and uses it specifically to target innocent people to harass them to mark them to make their lives ****. I know I am not the only person to receive this harassment as well as many others who also reported him over the years and have never gotten any response or have never have been told that there was nothimg violating your policy even though it clearly states every single thing that he is posting is against your policy. I’m begging you I do not want to have to take this to the police but that will be my next step if I cannot find any other way to keep him from harassing me and others online. I will leave a little his user name down below but I do warn you for anyone who chooses to investigate that is very very graphic and disturbing and his entire profile is absolutely horrifying. His username is @TBGoDeeds *Please help me I am desperate and do not know what else to do without involving the police, these past three years have been a nightmare and I am hoping to finally get a resolution and get this young man to stop.
everytime I report specific tweets containing racist remarks or any form of harassment, twitter claims that they've found nothing wrong with it. even if the tweet is him calling someone the "N" word.
please just help me end this years-long battle with this boy. I am at a loss of what else to do without getting the police involved. I am desperate, please help.
I have never used my account to harass or discriminate against someone, I use my account consistently, responsibly, and correctly.
blocking him doesn't work as he has many other accounts he uses to harass anyone that blocks his main account.
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Twitter

Customer service issue
Reported by GetHuman-aleight
Jul 1st, 2018 - 10 mons ago
I have an issue with Twitter too
Fixed
Seen by 5 customers so far
Similar issue to 3672 others
0 customers following this
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GetHuman-aleight started working on this issue
Jul 1st, 2018 9:55pm
GetHuman-aleight indicated the issue is not fixed yet.
Jul 2nd, 2018 5:28am
GetHuman-aleight indicated the issue is not fixed yet.
Jul 2nd, 2018 5:34am
GetHuman-aleight indicated the issue is not fixed yet.
Jul 2nd, 2018 5:35am