Hi, I’ve been locked out of my twitter account when I was trying to update my birthday...

GetHuman-asjad's customer service issue with Twitter from June 2018

Help with my Twitter issue
The issue in GetHuman-asjad's own words
Hi, I’ve been locked out of my twitter account when I was trying to update my birthday from July **, **** to July **, **** (I may have accidentally put my age a year earlier when I created my account, so I wanted to fix it). I made my account I think in October **** when I was ** and I’ve never ran into any problems since but when I updated my birthday it locked me out and said I don’t meet the age requirements because I’m under the age of **? I sent in a report soon as I got locked out because I was wrongfully locked out. In the report I sent a copy of my passport with my birthday on it as proof. I was hoping you guys would give me an update as to what’s going on and*or hopefully unlock my account as soon as possible. I’ve been an active user of this app because I love it and I really hope you guys will unlock it soon because I’m a small influencer who wishes to expand my following on this great platform. It took a lot of hard work to get ***** followers over the last few years and I hope it all doesn’t go to waste. Thank you for your time.
GetHuman-asjad did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-asjad fixed the problem
We are waiting for GetHuman-asjad to fix the problem and share the solution with the rest of us customers.
Please help with my Twitter issue
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Twitter email you?
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-asjad
Jun 25th, 2018 - 4 mons ago
I have an issue with Twitter too
Fixed
Seen by 23 customers so far
Similar issue to 3280 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-asjad started working on this issue
Jun 25th 4:05pm
GetHuman-asjad indicated the issue is not fixed yet.
Jun 25th 4:12pm
GetHuman-asjad indicated the issue is not fixed yet.
Jun 25th 5:18pm
GetHuman-asjad indicated the issue is not fixed yet.
Jun 27th 12:31am