I have been trying for several days to reset my password, yet I’ve not received an emai...

GetHuman-kassimj's Reset Password issue with Twitch from June 2020

Help with my Twitch issue
The issue in GetHuman-kassimj's own words
I have been trying for several days to reset my password, yet I’ve not received an email authorising it from twitch, I have messaged amazon, and done everything I possibly could to get back to my twitch account and cancel my prescription. I would like to get into my account and cancel my twitch membership, it shouldn’t take me a week to try and get back into my account when I’ve forgotten my password...needs fixing ASAP

GetHuman-kassimj did not yet indicate what Twitch should do to make this right.

How GetHuman-kassimj fixed the problem
I contacted amazon and they directed me to someone from twitch and they cancelled my subscription for me, which I wanted to do but couldn’t because of the issue of forgetting my password
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Twitch

Reset Password issue
Reported by GetHuman-kassimj
Jun 16th, 2020 - 4 months ago
Fixed
GetHuman-kassimj shared how to fix
Seen by 9 customers so far
Similar issue to 1305 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-kassimj started working on this issue
Jun 16th 4:41pm
GetHuman-kassimj confirmed the issue is fixed. Hooray!
Jun 16th 8:52pm
GetHuman-kassimj confirmed the issue is fixed. Hooray!
Jun 17th 2:07am
GetHuman-kassimj confirmed the issue is fixed. Hooray!
Jun 18th 1:30pm

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