I have a Cash card and have several charges that have been charged to my account from t...

GetHuman-heartagr's Refund a Charge issue with Twitch from April 2020

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The issue in GetHuman-heartagr's own words
I have a Cash card and have several charges that have been charged to my account from twitch when I don’t have a twitch account.i need these reversed PLEASE:-( I am a single mother with two children in a state where I have no family and this is literally taking all of our money from us. I have no idea what twitch even is I’m gonna give you my card number and there are several charges and I will tell you the exact amounts. Please help me I’m desperate.**Twitch h.xsolla.com*$*.** Wednesday April ******@**:**p.m.*$*.** April ****** @ *:** a.m.*Xsolla. h.xsolla.com charge for $*.***on March ******* @ *:**p.m.*Twitch charge for $**.** on March ******* @ *:** p.m.*Twitch charge for $**.** on March ******* @ **:** p.m.*Xsolla charge on March ******* for $***.** on March ******* @ *:** p.m.*I’m literally shaking because idk how I didn’t catch this until today- I want this email blocked from being able to use my card number. Idk even know how in the world someone got my card number. *Please call me if you can. My number is up near the top.*I want to have these transactions investigated and charges pressed or whatever I’m able to do. *These charges are ALL unauthorized and I would greatly appreciate you resolving these issues for me in a timely manner.*Thank You so much for your time I greatly appreciate your help in this matter. *Respectfully,*Melody Taylor

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Twitch

Refund a Charge issue
Reported by GetHuman-heartagr
Apr 13th, 2020 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 1107 others
0 customers following this

Timeline

GetHuman-heartagr started working on this issue
Apr 13th, 2020 11:03pm