I am unable to get into my Twitch account (Bexypoo). My password is 'incorrect', howeve...

GetHuman3100928's Account Access issue with Twitch from June 2019

Help with my Twitch issue
First: share to improve GetHuman3100928's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3100928's own words
I am unable to get into my Twitch account (Bexypoo). My password is 'incorrect', however, when I go to change my password, my email and phone number are not connected now for some reason. I've tried emailing Twitch support and tweeting at them multiple times - still no response. **Currently, its been over three weeks now since I've properly been able to get into my account. I can still stream as the stream key is the same, however, I can't change my stream title or category. This makes me believe that someone hasn't hacked into my account but something on Twitch's behalf has gone wrong.**Is there ANY chance you guys can help it's becoming tedious and unfortunately it's becoming more upsetting the longer it goes on. I will provide any evidence you need to prove that im the owner of the account. **-Bexypoo

GetHuman3100928 did not yet indicate what Twitch should do to make this right.

How GetHuman3100928 fixed the problem

We are waiting for GetHuman3100928 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitch customer problems.
How Do I Recover My Twitch Account?How Do I Fix Streaming or Download Issues with Twitch?
Do you have a customer issue as well?
We can help you get Twitch's attention and get better help faster. Tap below to get started.
Having Twitch issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Twitch

Account Access issue
Reported by GetHuman3100928
Jun 17th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 2995 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman3100928 started working on this issue
Jun 17th, 2019 4:07pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies