Hello. I am a twitch prime member username: DStern** . this is the account I have linke...

GetHuman-dstern's customer service issue with Twitch from August 2018

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The issue in GetHuman-dstern's own words
Hello. I am a twitch prime member username: DStern** . this is the account I have linked to my amazon prime account. probably almost a year ago I cancelled all of my paid twitch subscriptions for this account... I also had two other accounts that were not associated with amazon but were likely "followers" of account DStern** (they may also have similar names)... I recently received a * month pre-approved renewal charge for $**.** on **** as a * month renewal for the streamer "imsiccwidit" (to Xsolla inc.) (the invoice number for the charge is: *********)... I have no way of remembering the usernames or passwords of the accounts that may still have subscriptions, and I need to cancel all paid subscriptions drawing from them... If it can not be resolved in this manner I will have to move forward with disputing the charges. Please contact me ASAP to let me know the accounts (other than "DStern**" which is linked with amazon prime), and that their associated subscriptions have been cancelled, or with the names and passwords of the other * accounts so I can do it manually. Thank you for your assistance.

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Customer service issue
Reported by GetHuman-dstern
Aug 22nd, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 553 others
0 customers following this


GetHuman-dstern started working on this issue
Aug 22nd, 2018 12:59am

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