Turkish Airlines**Want to make you aware of a scam perpetrated on myself between Armada...

GetHuman-lumpymes's customer service issue with Turkish Airlines from May 2019

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The issue in GetHuman-lumpymes's own words
Turkish Airlines**Want to make you aware of a scam perpetrated on myself between Armada VIP Tasimacilik located in the Istanbul Airport and the Park Inn by Radisson Istanbul.*My wife and I were on Turkish Airlines flight TK** on ******. It was delayed arriving in Istanbul causing us to miss our connection. We did get rebooked for the next day but where required to spend the night in Istanbul.*In the airport we were directed by Turkish Airline personnel to find the “Red Turkish Hotel Desk” to facilitate hotel bookings. *The hotel desk was operated by Armada VIP. Personal in Armada informed us they could provide a vouchered hotel. The hotel was * hours from the airport and as we had a * AM flight, we were concerned about making the flight.*Armada informed me there was another option, Park Inn by Radisson. They quoted a cost of $***. Even though I perceived the cost to ne outrageous, I did choose this option as it was ** minutes from the airport and the concern about catching the early flight.*When we arrived at Park Inn we waited ** minutes as representatives from Park Inn and Armada had discussions behind closed doors. The representative from Armada then paid a credit card fee and we were able to get our room. *When we were checking out, I requested a receipt and was told there was none. I did find this strange but I'm in a foreign country and the prior behind door conversations were a concern.*Upon checking my credit card statement I found out that actual charge was $***.*I know I made the choice to stay at Park Inn but believe it is important for me to share may experience so you understand the actions of Park Inn and Armada*Would also know how I can be compensated for the visa’s I had to purchase due to flight delay, * visa’s @ $** each**Contact Info*Richard Sciacca***** Coral Blvd*Bradenton FL *******Booking reference * T**Y*G*Ticket numbers ****************************

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Turkish Airlines

Customer service issue
Reported by GetHuman-lumpymes
May 21st, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2886 others
0 customers following this

Timeline

GetHuman-lumpymes started working on this issue
May 21st, 2019 6:06pm

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