I am writing to you to raise an issue about: Flights - departure UK**The issue that I h...

GetHuman-rich_itc's customer service issue with Turkish Airlines from November 2018

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The issue in GetHuman-rich_itc's own words
Get some tickets to go back and enjoy Istanbul with clothes!!! ... I am writing to you to raise an issue about: Flights - departure UK**The issue that I have experienced was: Good Afternoon*I arrived appox *.** Thursday *st November .Waited ** minutes for my bag . Reported it to lost and found File Ref SAWTK********NOV*******GMT. The next day (Friday) a call was made to my Hotel ( the Meridien, Etiler area) saying my bag had been found , It did not turn up Friday, I enquired very regularly at the desk as I had only travelling clothes. Saurday no bag. I went out early Sunday , when i returned to Hotel *-* , my bag was in my room , it had arrived at *.**AM Sunday morning , I leaving ** hours after finally getting my bag , so no need to pack!. I gave my mobile to lost Property on the first day, not one call to keep me up dated .*There is no need to go into length of how my * day break was totally ruined by only having travelling clothes only.**It occurred on: ***********I am hoping for * Business Class Return Tickets valid for * year , small computerisations for a ruined * day break**I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.**Yours faithfully,**Richard N Baxter M.P.C.G.
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Turkish Airlines

Lost Baggage
Customer service issue
Reported by GetHuman-rich_itc
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 26 customers so far
Similar issue to 579 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman-rich_itc started working on this issue
Nov 8th, 2018 4:11pm
GetHuman-rich_itc shared this issue with friends on Facebook
Nov 8th, 2018 4:12pm
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Nov 8th, 2018 4:13pm
GetHuman-rich_itc shared this issue with others over email
Nov 8th, 2018 4:14pm
GetHuman-rich_itc indicated the issue is not fixed yet.
Nov 23rd, 2018 3:43pm
GetHuman-rich_itc shared this issue with your circles on Google+
Nov 23rd, 2018 3:43pm
GetHuman-rich_itc shared this issue with others over email
Nov 23rd, 2018 3:44pm
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Nov 23rd, 2018 3:44pm