****** I filed my michigan state tax today, but it was rejected because it filed the fe...

GetHuman-ja_taylo's customer service issue with Turbo Tax from July 2020

Help with my Turbo Tax issue
First: share to improve GetHuman-ja_taylo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ja_taylo may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-ja_taylo's own words
****** I filed my michigan state tax today, but it was rejected because it filed the federal tax too, but I already filed my federal in March with ****now. I'm not sure what I"m suppose to do?*Also I have tried many times to change an email address I follow the step by step direction but it keeps saying invalid credentials. Previous email *****@***.com, (I dont want this email used anymore)This is my oldest daughters email address and she lives in a different state. I would like this email used *****@***.com this is my youngest daughters email and she lives with me and shes my caretaker.*I tried to file my state tax with ****Now but it was more difficult *Please let me know what I need to do, would it be easier to call?*Thank You*Dolores Danzey****-***-**********@***.com

GetHuman-ja_taylo did not yet indicate what Turbo Tax should do to make this right.

How GetHuman-ja_taylo fixed the problem

We are waiting for GetHuman-ja_taylo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman-ja_taylo
Jul 13th, 2020 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 20863 others
0 customers following this


GetHuman-ja_taylo started working on this issue
Jul 13th, 2020 11:35pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians