Awaiting credit of $**.** to my credit card after cancelling my account.

GetHuman4420324's Refund a Charge issue with Turbo Tax from March 2020

Help with my Turbo Tax issue
The issue in GetHuman4420324's own words
Cancel my subscription. ... On February **, ****, I paid for my annual subscription for Turbo Tax Deluxe in the amount of $**.** (TAR**A*********). A few months ago I purchased a MAC rather than a windows computer. I called and cancelled my subscription however I still haven't seen the reversal of the charge on my credit card ending in ****. I have never downloaded or used **** TurboTax. Please advise the status of this credit.*I also work with an accounting firm where we have Lacerte tax preparation software so I no longer need TurboTax.
Crediting my credit card with $**.** refund of ********* payment. TAR**A*********
Many, Many years!
Called customer service a few times, but still no credit
How GetHuman4420324 fixed the problem
Credit card charge was reversed. All good
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Turbo Tax

TurboTax Deluxe
Refund a Charge issue
Reported by GetHuman4420324
Mar 3rd, 2020 - 10 months ago
Fixed
Seen by 22 customers so far
Similar issue to 6738 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman4420324 started working on this issue
Mar 3rd, 2020 5:13pm
GetHuman4420324 indicated the issue is not fixed yet.
Mar 4th, 2020 5:50pm
GetHuman4420324 indicated the issue is not fixed yet.
Mar 4th, 2020 5:50pm
GetHuman4420324 indicated the issue is not fixed yet.
Mar 4th, 2020 5:55pm
GetHuman4420324 indicated the issue is not fixed yet.
Mar 4th, 2020 6:26pm
GetHuman4420324 indicated the issue is not fixed yet.
Mar 4th, 2020 6:30pm
GetHuman4420324 indicated the issue is not fixed yet.
Mar 4th, 2020 6:41pm
GetHuman4420324 indicated the issue is not fixed yet.
Mar 4th, 2020 6:42pm
GetHuman4420324 indicated the issue is not fixed yet.
Mar 4th, 2020 11:15pm
GetHuman4420324 confirmed the issue is fixed. Hooray!
Mar 6th, 2020 5:48pm
GetHuman4420324 confirmed the issue is fixed. Hooray!
Mar 6th, 2020 6:33pm