I used turbo*intuit to file my taxes for the last few years. I filed again this year as...
GetHuman4326757's customer service issue with Turbo Tax from February 2020
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The issue in GetHuman4326757's own words
I used turbo*intuit to file my taxes for the last few years. I filed again this year as well. I have not been able to electronically file because it wants the AGI number from our previous return. I am having trouble getting into the account for last years return. I tried all account recovery tools and for some reason none of them are working . I would like to resolve this issue but I don’t know how. I no longer have the phone number listed on last years return so I could not get codes sent to my new phone and the other option kept saying it did not work.
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